No refund yet

• 

  desolobiz · Member · May 20, 2020 at 9:28 am

  • Copy link
  • Add topic to favorites

  Please I am yet to receive my refund of premium plans

• 

  desolobiz · Member · May 20, 2020 at 9:31 am

  • Copy link

  I have not seen the refund of the money I paid for premium plans

• 

  kokkieh · Staff · May 21, 2020 at 8:10 am

  • Copy link

  Hi there,

  I can see we refunded you on 14 May. You can find a receipt for that refund in your billing history at https://wordpress.com/me/purchases/billing/

  But it can take up to 10 business days for the refund to appear in your account, and that depends on processing times at your bank which we don’t control. If you haven’t received the refund after that time, please contact them directly for help.