No Renew Button
-
I do not have a renew button on my upgrades page. I renewed on 10/2, but it still shows as expired. Please help.
Blog url: http://dfwamacommunications.wordpress.com/The blog I need help with is: (visible only to logged in users)
-
Did you check here? Store > Billing History
How many username accounts do your have? Are you sure you are logged in under the username account that registered that specific blog? -
I don’t see any upgrades under your account or attached to http://dfwamacommunications.wordpress.com/
Please make sure that you are logged in as the user who owns the upgrade. If you are, what is the URL of the blog you’re referring to?
-
we’re trying to renew http://www.dfwamamarketeroftheyear.com. It was set up by someone who no longer works with us. when i renewed on 10/2, he told me it charged him personally. Any ideas? I’m happy to pay it myself, but I couldn’t even get that option.
-
The domain dfwamamarketeroftheyear.com expired on September 27.
In order to move it to your account to renew it, I’ll need to see the current owner request that in this thread.
-
Thanks. That may be difficult given that he doesn’t access this account. I’ll see what I can do.
-
I was the former CEO of Pocketstop and we bought the account for http://www.dfwamamarketeroftheyear.com for the AMA. I am not sure if we bought it on my personal account (Jeff Kilman) or on the pocketstop account. I would like it to be transferred to AMA per their request above.
-
@kilman31
I flagged this thread for a Staff response. -
-
-
-
Yes, that is the account. By “transfer it to them at the AMA,” do you mean transfer it to the user dfwamacommunications?
-
-
I have transferred the domain to dfwamacommunications as requested.
That user can now renew the domain via Store -> Domains in the blog’s Dashboard.
-
-
- The topic ‘No Renew Button’ is closed to new replies.
WordPress.com Forums 