no thumbnail when sharing on facebook

  • Unknown's avatar

    No thumbnail is shown when attempting to share link on facebook. I have tried debugging. I have tried changing the featured image. I have tried changing the uploaded images. All to no avail.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Can you give me a link to the post you’re having trouble with? And a link to the post on Facebook? (Click on the timestamp to get a direct link to a Facebook post.)

  • Unknown's avatar

    I am trying to include a thumbnail when I post the blog itself. A thumbnail image appears when I post one of the specific pages or posts, but not when I just attempt to share the home page. What do you mean by “link to the post on facebook”?

    This might be what you’re asking for.
    https://www.facebook.com/groups/329592737230953/permalink/334355626754664/

  • Unknown's avatar

    That’s exactly what I meant, but I don’t seem to have access to that group so I can’t see the post you’re talking about. Can you give me a link to the post on your blog that you’re trying to share?

    Facebook usually respects the Featured Images we set up, so you could try adding a featured image to your post and asking Facebook to rescrape the URL data here:

    https://developers.facebook.com/tools/debug/

    After you’ve selected “Debug” two new buttons will be available for you. Please select “Fetch new scrape information”.

  • Unknown's avatar

    Sorry that you weren’t able to access the page. I’m trying to avoid sharing the blog just for a test on my actual facebook page so I shared it from a group page. I’m not having difficulty posting specific pages to facebook. The problem is with posting just the homepage, rather than a specific blog post or page. Is that making sense?
    Will this link work? I created a test event to show you how the link appears on facebook.
    https://www.facebook.com/events/1405700583058017/permalink/1405700646391344/

    Also, I thought I read that with the wordpress plan that I selected my url would not include “wordpress.com” do I need to change a setting to have that removed or did I misread something? thanks!

  • Unknown's avatar

    Thanks so much for doing that. i can see that one. It looks like Facebook didn’t rescrape your page after your blog image was added. I’ve rescraped this and the URL should appear with a picture now.

    For future reference, I did this by entering your site’s URL here:

    https://developers.facebook.com/tools/debug/

    After you’ve selected “Debug” two new buttons will be available for you. Please select “Fetch new scrape information”.

    Also, I thought I read that with the wordpress plan that I selected my url would not include “wordpress.com” do I need to change a setting to have that removed or did I misread something?

    Yep! There’s one more step you need to take. You have to register your desired domain. You can do that here:

    https://wordpress.com/domains

    Once you go through those steps, your domain may take a few hours to get fully up and running. Then the .wordpress.com will be out of your URL.

    Let me know if I can help with anything else!

  • Unknown's avatar

    Thank you so much, Shawna! You’ve been remarkably helpful and have solved two of my biggest problems in minutes!

  • Unknown's avatar

    I’m so happy I could help. :)

    Let me know if there’s anything else I can do.

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