No Website?

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  a2healingarts121017 · Member · Nov 22, 2020 at 3:31 am

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  I tried to log on to wordpress to make some changes to my website. My saved password didn’t register for either of my email addresses:
  (email visible only to moderators and staff)
  (email visible only to moderators and staff)
  I attempted to reset passwords for both email addresses – successfully did that and for both email addresseslanded on a WordPress site that said I don’t have a website?
  Here is my website: https://a2healingarts.wordpress.com
  What’s going on?
  Why can’t I access my website?

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  staff-ozmodiar · Staff · Nov 22, 2020 at 7:24 pm

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  Howdy,

  The issue is that the WordPress.com user account you are posting from is not the owner or admin of the site you are trying to access. This typically happens when you’ve ended up with a second WordPress.com user account and that second account is the one that owns the site. You’ll need to log into THAT user account in order to make any changes.

  Looking at the info you have listed, one of those email addresses is the correct address for the site you are looking to access.

  Let us know if anything is unclear or you have any further questions.