Not able to access my site

  • Unknown's avatar
    goldenstate22 · Member ·

    Hi there, for my other account which is domain name BioMassGardens.Com I am not able to access my account or remember the email its set up with. What can I do to try and access the account?

    Best,
    Louis

  • staff-ozmodiar · Staff ·

    Hi,

    It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost. In your case, this appears to be GoDaddy

    We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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