Not able to access my sites

• 

  elizabethcoplan141117 · Member · Apr 14, 2021 at 12:22 am

  • Copy link
  • Add topic to favorites

  I have requested a re-set of my passwords and although I receive them, they still do not work.

• 

  staff-totoro · Staff · Apr 14, 2021 at 3:14 am

  • Copy link

  Hi there,

  I do not see any sites under your @elizabethcoplan141117 WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

  Is it possible you created your site under a different login?  Is it the case that you are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?

  Happy to check in our system so we can take a closer look.