Not able to deativate plug ins for site

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  dupe53 · Member · May 11, 2023 at 8:40 pm

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  I am looking to access my website. but I am unable to even log into the url or the edit page. Please Help

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · May 12, 2023 at 8:29 am

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  Hi there!

  Is this the correct site you’re looking to edit? I see you’re already logged into the correct WordPress.com account, so you should be able to edit it without any issues. Can you try clearing your browser cache to see if that helps? Here’s how to clear your browser cache: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache

  You can also try using a different browser/device/internet connection to check what happens.

  Thanks!