Not Able to login my wordpress through pc

  • Unknown's avatar

    Hello, I am Anil Gaikwad, I purchased domain and hosting from Hostgator. I installed WordPress and used it for some days. My plan expired for hosting and I renewed it for 3 months. Now I am not able to log in my WordPress on my PC, but I can log in through my other devices like my mobile and tab, the problem is I am unable to log in through my pc. I have contacted Hostgator but they were unable to help me. Even I cleared cache, cookies, and history in my pc even though I am unable to log in to my WordPress through pc, after entering WordPress login credentials the page is refreshing. I request you to please provide a solution for me for this issue.

    Site: anilgaikwad.in.
    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • Unknown's avatar

    Hi there,

    As you are using the WordPress.org software on your site, and your site is hosted by Hostgator, we aren’t able to provide as much help as we can for sites that are hosted by us at WordPress.com. There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it well: https://en.support.wordpress.com/com-vs-org

    If Hostgator is unable to help further with logging in, you may want to post on the WordPress.org community forum for help: https://wordpress.org/support/forums – That’s where the software comes from and the community may be able to assist with suggestions to try out.

    Generally speaking, you may want to try from a different browser/internet connection and see if you are able to log in. If not, if you are seeing any error messages, that would be worth posting on the WordPress.org forums.

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