not able to pay charges

  • Unknown's avatar
    manisha16kengar · Member ·

    My own self kengar, Manisha. This is my personal website. I’d like to purchase a yearly plan for $96 using PayPal, however I’m having trouble paying my bills. It says that payment is waiting once more. Could someone please assist me?

    Site: https://mahitiprapanchnetin.wordpress.com.
    WP.com: Yes
    Correct account: Yes

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    Sorry to hear that you’re having trouble. I looked at our logs and found that your payment service provider/card issuer/bank is declining the payments. Before trying again, please contact your bank/card issuer to understand why they may be declining the payment.

    It’s possible they’re blocking this for security reasons, so you may need to ask them to allow the payment to go through before trying again.

    Regards

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