Not able to recover account

  • Unknown's avatar

    Hello,
    I have a website I created a while ago and I forgot my e-mail password and don’t know how to get back into my website. I remember my user name, however, I have changed my e-mail address and I can’t recover my account which is linked to my old e-mail address. Can you please help me recover my website.

    WP.com: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • What is the URL of the site you’re trying to access?

    NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/

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