Not able to upload images

  • Unknown's avatar
    southnormanst · Member ·

    I’m not able to upload images anymore and I’m not sure what the problem is. It was working fine before. After clicking on ‘Upload’ and uploading my image, I get stuck for hours waiting fruitlessly for the file to load. I’ve tried changing file permissions in FTP and nothing. I’m getting really frustrated. I’m really not good with computers. Any help is welcomed thanks

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-blorbo · Staff ·

    Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

    Your hosting provider’s support team may also be able to assist.

  • The topic ‘Not able to upload images’ is closed to new replies.