Not able to upload pictures

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  janicoco · Member · Dec 6, 2019 at 4:25 pm

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  The wordpress seems down, i am not able to upload pictures.

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Dec 6, 2019 at 10:10 pm

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  Hi @janicoco, your site is hosted with Bluehost. If you still can’t connect to your site, can you try contacting them?

  Going forward, you’ll also want to use the correct forums for self-managed installations, at https://wordpress.org/support/forums/

  Or, you’d be welcome to migrate your site to our services. You can find our pricing here:
  https://wordpress.com/pricing

  Cheers!

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  janicoco · Member · Dec 7, 2019 at 3:18 am

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  Hi~ It pop up said 無效的 JSON 回應 (Useless JSON response). I think it is wordpress issue, not bluehost. Could you help? Thanks!

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  kokkieh · Staff · Dec 7, 2019 at 6:20 am

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  If it’s a WordPress issue, it’s an issue with the open source software you’re using on that site.

  This forum is for WordPress.com, a hosting provider, and not the same thing as the software.

  For help with the WordPress software you’re using on your site, please post in the WordPress.org forums at the link my colleague provided above.