Not able to use previous account

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  hendriksm94 · Member · Jan 20, 2021 at 11:37 am

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  Hi, I have had a previous account of WordPress but I was not able to use it, because my Emailadress is completely shut off from me. I can not use that Email adress anymore, nor do I have the password of that account.

  Is there any chance I can proof that I am the same person and that it can be given back to me/ or be deleted?

  I hope you can help me out, because it is a terrible website.

  Thanks in advance.

  Michelle Hendriks

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  staff-ozmodiar · Staff · Jan 20, 2021 at 4:20 pm

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  What is the URL of the site you are trying to access? We’ll be happy to take a look and see if we can help.

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  hendriksm94 · Member · Jan 20, 2021 at 11:15 pm

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  Thank you so much!!

  It’s michellehendriks.wordpress.com

  Cheers!

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  staff-blorbo · Staff · Jan 20, 2021 at 11:16 pm

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  Ok, we have some additional options available for you at https://wordpress.com/support/account-recovery/#account-recovery-form

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  hendriksm94 · Member · Jan 22, 2021 at 11:57 pm

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  Thanks! I will just ask WordPress to put the site in private!

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  hendriksm94 · Member · Jan 23, 2021 at 12:00 am

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  Oh wait, you guys are WordPress staff right? Can I request you to put this website in private here? Or do I need to send an Email?

  Cheers!

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  supernovia · Staff · Jan 23, 2021 at 12:59 am

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  @hendriksm94 our account recovery team will need to evaluate the situation with whatever evidence you have. Thanks!