Not online and too many websites
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About three weeks ago I bought a domain through WordPress. Somehow I’m showing I have two and they look very strange. I also purchased something through Bluehost . Not sure what that was but I was following instructions from a friend. Now I bought a child theme which I installed in Bluehost. First question is why I have a website showing with worldpress in it and another one that says box5275?
The blog I need help with is: (visible only to logged in users)
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Hi connyriley,
First question is why I have a website showing with worldpress in it and another one that says box5275?
I’ll run through what I can see on your account:
realtotheroots.wordpress.com is a Free WordPress.com site hosted with us.
box5275.temp.domains/~realtoth/ was created using WordPress.org software and is hosted by Bluehost:
The site is not hosted here but the Jetpack plugin creates a connection between that site and your WordPress.com account, meaning it can be manage from here.
That site doesn’t have a custom domain yet so Bluehost have given you a temporary domain which includes “box5275”. You can contact Bluehost for help with adding a custom domain or if you fancy changing it yourself, these steps will guide you through the process:
https://codex.wordpress.org/Changing_The_Site_URL
We can only help with WordPress.com sites here so the WordPress.org support forums will be the best place to ask for more advice:
https://wordpress.org/support/forums
About three weeks ago I bought a domain through WordPress.
The account you are contacting us from hasn’t purchased any custom domains through WordPress.com. If you let me know which domain you are referring to, I can double check where it was registered :)
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Hi Thanks for shedding some light for me. I bought a domain name somewhere. It’s called realtotheroots.com
Can you check for me? I’m looking for email confirmation meanwhile. THanks so much
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Just found it. I purchased through Google. What do I need to do next? I’m still not even online and live lol
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Thanks @ connyriley. Try this:
Log in at http://box5275.temp.domains/~realtoth/wp-admin
Disconnect Jetpack using these steps:
Log in at realtotheroots.com/wp-admin
Connect Jetpack
When that’s done, you should only have the one site listed here at WordPress.com. Can you update us then?
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THANKS
I have been spending some time with Google and Bluehost people who were also super helpful. We fixed many things I didn’t even know where wrong as well. In the process this issue here has been fixed as well.
Thanks again for your advice. I will need the jetpack thing again I know it. lol
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