Not quite sure what’s happening with my wordpress.com account. My account lambert321.wordpress.com is inaccessible to me. I cannot get to the dashboard. When I open my account profile, I show no current accounts or webblogs.

• 

  davidlambert321 · Member · Oct 12, 2020 at 12:44 pm

  • Copy link
  • Add topic to favorites

  Not quite sure what’s happening with my wordpress.com account. My account lambert321.wordpress.com is inaccessible to me. I cannot get to the dashboard. When I open my account profile, I show no current pages although the passwords and username match my records. And the website show up when typed in the searchbar.

• 

  staff-ozmodiar · Staff · Oct 12, 2020 at 2:57 pm

  • Copy link

  Howdy,

  The issue is that the WordPress.com user account you are posting from is not the owner or admin of the site you are trying to access. This typically happens when you’ve ended up with a second WordPress.com user account and that second account is the one that owns the site. You’ll need to log into THAT user account in order to make any changes.

  If you do not have access to that second account, here are a few options:

  Account recovery overview – https://wordpress.com/support/account-recovery/
  Lost password tool – https://wordpress.com/wp-login.php?action=lostpassword
  Account recovery form – https://wordpress.com/wp-login.php?action=recovery

  Let us know if anything is unclear or you have any further questions.