Not renewing site
-
Helo, I got an email that my site would renew but I have cancelled it and there are no payment methods listed. I want to make sure that I am not charged for anything pertaining to http://www.niccidamicohoward.wordpress.com
Was this just an automated email?How can I be sure?
Thanks -
Hi,
There are a couple issues here.
The first is that I’m not seeing any upgrades associated with the WordPress.com user account you are posting from. This typically happens when you’ve ended up with a second WordPress.com user account and that second account is the one that owns the upgrade. You’ll need to log into THAT account in order to make any changes.
If you do not have access to that second account, here are a few options:
Account recovery overview – https://wordpress.com/support/account-recovery/
Lost password tool – https://wordpress.com/wp-login.php?action=lostpassword
Account recovery form – https://wordpress.com/wp-login.php?action=recovery -
However, to answer your specific question, the site in question does not have auto renewals set up. It does have an active upgrade, so you will likely receive renewal reminders as the expiration date nears. But you can safely ignore those.
- The topic ‘Not renewing site’ is closed to new replies.
WordPress.com Forums 