Not sure of login / Need Admin Rights

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  smartlinxsolutions · Member · Sep 19, 2019 at 6:53 pm

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  Hello,
  Both team members who oversaw the account left. I need admin access ASAP.

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Sep 19, 2019 at 7:36 pm

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  That is a self-hosted WordPress.org site, which we really can’t help with here.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: http://support.wordpress.com/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

  With that said, they have some options for you at https://wordpress.org/support/article/resetting-your-password/

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  smartlinxsolutions · Member · Sep 19, 2019 at 7:41 pm

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  Thank you!! Do you know if there is a support phone number for word press??

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  staff-blorbo · Staff · Sep 19, 2019 at 7:43 pm

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  No, there is no phone support for WordPress.

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  smartlinxsolutions · Member · Sep 19, 2019 at 9:00 pm

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  Do you know how to gain admin access without an admin account? Or add a login for that matter?

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  staff-blorbo · Staff · Sep 19, 2019 at 10:48 pm

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  They have a guide for you at https://wordpress.org/support/article/resetting-your-password/

  If you’re having trouble with that, you can reach their support at https://wordpress.org/support/forums/