Not taking access
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I am a real owner of this website and it’s showing me that I am not registered in WordPress. Please have a look at that and recover it as soon as possible. Mt email address is (email visible only to moderators and staff)
Site: https://my-emergency-plumber.com/.
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with NameCheap.
So, you’ll log in to it through https://my-emergency-plumber.com/wp-login.php and not through us.
To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/
WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/
With that said, if you’d like to manage your WordPress.org site through WordPress.com, that is one of the features of the Jetpack plugin: https://jetpack.com/support/getting-started-with-jetpack/
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