Not this account

  • Unknown's avatar
    connormcpike · Member ·

    Hi there, I am having some trouble with a work Webpage. The person who created our webpage is no longer with us. I have no way to get into it whatsoever. What do I do? https://ourweeplaceshortlees.com/ Also what is a contact number for your team?

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hey there,

    Is it possible to reach out to the former owner and get the login credential from them or have them transfer the ownership over to you? That would be the quickest/best chance to recover the account.

    Otherwise, I would be more than happy to assist you in regaining access to your account. We do not provide phone support because many of the issues we discuss require frequent reference to web links and code.

    If you could please fill out our account recovery form, we’ll definitely get in touch with you as soon as possible.

    If you are unable to fill out the form, please contact our Account Recovery Team directly at passwordhelp@wordpress.com

    Please visit our support page for more information on recovering your account.

    Thanks!

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