Not working

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  3htravelco · Member · Aug 12, 2021 at 10:14 am

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  I can’t access the admin login and the site doesn’t come up when I try to pull it up.

  Site: https://3htravelco.com.
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  staff-doublebassd · Staff · Aug 12, 2021 at 5:30 pm

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  Hi there,

  The site is pulling up when I visit it on my end. Is it that your log in credentials are not working?

  I checked your site and although your site is connected to WordPress.com via Jetpack, it is using the open-source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums

  These forums are for WordPress.com-hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would also reach out to your site host for help.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!