Object flash swf doesn't work on new website

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  bre2018 · Member · Jan 24, 2019 at 1:57 pm

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  Hello everyone, :)

  I’m working on a new website for a customer and they have a virtual tour on their old website I’d to copy on the new one. I saw the object below, it works on their old website, but not on the new one.

  The file is in the same place via ftp. It didn’t change by the way.

  Would anyone know why please ?

  [redacted]

  Thank you in advance

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  justjennifer · Member · Jan 24, 2019 at 3:28 pm

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  Hi there, what is the address of the site you need help with?

  Keep in mind that these forums assist users of the WordPressdotcom platform. If your client is using the WordPress open source software on 3rd party hosting, you’ll want to head over to the support docs and forums at https://wordpress.org/support

  To understand better the differences between WordPressdotcom (where we are ) and the WordPress open source software, please read https://en.support.wordpress.com/com-vs-org/

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  bre2018 · Member · Jan 24, 2019 at 5:06 pm

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  Hello Jennifer, :)

  I’m sorry I forgot I had added a first support.

  There is a flash object (virtual tour) in this website http://www.espaces-vacances.com/fr/pratique/multimedia/visites-virtuelles/chadenas/ I’d like to use in the new one I’m building for them, but it doens’t work. I can’t see why it doesn’t https://www.prod.espaces-vacances.com/fr/pratique/multimedia/visites-virtuelles/

  Could you please help me ?

  Thank you in advance.

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  justjennifer · Member · Jan 25, 2019 at 10:05 am

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  Hello again, if prod.espaces-vacances.com is the site you are working on, we won’t be able to help you with that site here since these forums assist users of the WordPressdotcom platform. Your client’s site looks to be hosted at gandi.net

  For help with that site, you’ll want to head over to the support forums at https://wordpress.org/support where they’ll have more experience with the type of issue you are having. You might possibly also contact your web hosting provider as well to see if they have any kind of content restrictions.

  Best wishes.

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  bre2018 · Member · Jan 25, 2019 at 10:34 am

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  Thank you Jennifer, why is it so difficult to find the place where to post my question on wordpress.org/support ? :) I keep going around pages and pages and no submit question somewhere

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  justjennifer · Member · Jan 25, 2019 at 10:57 am

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  If you are using a plugin to embed that swf object, I suggest posting to the relevant plugin forum.

  If that’s not the case, then perhaps search first and if you don’t find anything relevant, then try posting here https://wordpress.org/support/forum/how-to-and-troubleshooting/ or here https://wordpress.org/support/forum/miscellaneous/

  If you don’t have a username on the ORG forums, you can register one on this page: https://login.wordpress.org/register

  FWIW On both those above pages, the flash object didn’t load for me because my web browser (Chrome) blocked it. I’ve also removed the link to the direct swf file so people aren’t downloading it.

  Best wishes.