Old Account I can’t access is STILL CHARGING ME! HELP!

  • Unknown's avatar
    educatedandfree · Member ·

    I just got notified that I’m being charged for a domain I haven’t used in years. I can’t login to it. I can’t even find it on wordpress. This is breaking my family’s tight budget right before Christmas; please help!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    educatedandfree · Member ·

    Wrong: It’s Americanteacher.net. I did NOT get charged for this one. The old one I think was set up with GoDaddy in 2017, but Paypal paid wordpress and I can’t figure out how to access either account. ARG!!!!!

  • kokkieh · Staff ·

    Hi there,

    The domain, americanteacher.net, does not belong to the WordPress.com account you’re using to post here, and you haven’t provided any form of verification that own that account, that would allow us to help you regain access and get a refund.

    Please follow our account recovery process at https://en.support.wordpress.com/account-recovery/ to regain access to the correct account, and then we can help you cancel and refund the domain.

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