Old site needs to be removed

  • Unknown's avatar
    dayle11 · Member ·

    Hi I have an old wordpress site I’d like taken down but have no login information about it, I can’t contact chat support because I dont have a premium account so have to post here. How do I go about submitted a request to get the site removed?

  • Unknown's avatar
    staartmees · Member ·

    Wordpress.com never removes sites on demand, only the owner is able to do so. To restore access to your old wordpress.com account, go to https://en.support.wordpress.com/account-recovery/

  • Unknown's avatar
    dayle11 · Member ·

    “If Ownership Cannot be Established
    In the event that it isn’t possible to provide an email from the email address with which the blog was registered, a transaction ID, or the original activation link, access to the account cannot be granted for security purposes.

    We have a strict policy in place to protect our users from third parties who might try to use our support system to gain access to other users’ accounts.

    The following options are available in this circumstance:

    If there’s personal information on your blog, you may request that we set it to private so that search engines and users can’t access it.
    If the site is set to private but still shows up in Google search results, you will need to wait until your results drop in the search engine. You may request that Google remove a website from their index through the website removal request tool.
    You can opt out of seeing ads personalized based on your visits to sites in the WordPress.com network.”

    Setting it to private would work – but again no options on how to actually do that!

  • staff-blorbo · Staff ·

    Please send an email to passwordhelp (at) wordpress (dot) com explaining the situation, and we’ll see if there’s anything we can do for you.

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