Onboarding

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  linzjava · Member · Aug 15, 2022 at 5:31 pm

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  hi there! I’ve been hired as the communications specialist at the health dept. Jessica Darney-Buehler has given me log in credentials but we can’t figure out why my dashboard isn’t displaying pages for me to edit etc? i’m hoping to establish a connection with someone for training etc as our internal person is out on medical leave.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Aug 15, 2022 at 11:17 pm

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  Hey there! Congrats on the new job. I wish I could do more to help — this site doesn’t seem to be hosted on our services. Can you be sure you’re logging in here? http://www.co.essex.ny.us/wp-admin

  If that isn’t working, your host may be able to help you make backups and use one of these recovery options:
  https://wordpress.org/support/article/resetting-your-password/

  Going forward, these forums are primarily for the sites hosted here. Here’s a quick overview of the difference:
  https://get.wp.com

  There is a forum for the free WordPress software though, over at https://wordpress.org/support/forums/ — I hope that helps!