One Year Subscription

  • Unknown's avatar
    activir · Member ·

    Hi,
    I did not sign up for a renewal subscription. I cancelled the subscription; however, in my bank statement it says the amount as pending. Will I not be charged or refunded for the amount that is pending?

    Thank you.

  • fstat · Staff ·

    Hi there,

    I see that you have canceled that renewal and a full refund has been issued. You can see a receipt for the refund here:

    https://wordpress.com/me/purchases/billing/

    Refunds usually take about 10 business days to appear in your account, but it depends on the processing times at your bank. It can also take longer if you are with a non-US bank. Please follow up with your bank directly on this. You can provide them the transaction ID that appears in the refund receipt as a reference.

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