order notifications

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  barber52 · Member · Jul 22, 2019 at 3:02 pm

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  My ‘order’ emails stopped coming through a couple of days ago and I was wondering if anyone has this issue?

  No changes had been made by myself but now I only get the payment notice from both Paypal and Stripe but nothing from my website.

  Any help would be much appreciated.

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  supernovia · Staff · Jul 22, 2019 at 9:57 pm

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  Hi @barber52, these forums are for the free sites using our managed hosting service, which can be quite different from running your own WordPress installation at another host.

  You’ll likely get the most help contacting support for your plugin, or possibly through your host.

  Here’s a link to the correct forums for self-managed sites:
  https://wordpress.org/support/forums/