Orders are prohibited from purchase

  • Unknown's avatar
    daniel12633 · Member ·

    Hello,
    I’m trying to build my website using your service, and now my website is ready, however, when I’m about to upgrade my plan, and then publish it, your website keeps reminding me that my purchase is banned , I’ve sent countless bug reports and I haven’t heard back, I don’t know why this issue occurs, I want to use your product, I just want to pay you to support your product, but I’m now Can’t do anything. I would appreciate if you have a good solution.
    thank you very much

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • fstat · Staff ·

    Hi there,

    Please use the link in the red notice that appears in your dashboard, to contact our Billing Support team. We cannot help billing issues on the forum.

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