Our website has gone down.

  • Unknown's avatar
    callun3 · Member ·

    Hi there.
    I have recently been giving editing access to a Word Press site under the URL http://www.shelleyallotment.co.uk/
    I can’t seem to even get to the point of making any changes at it appears to come up with an error.
    It’s run under the email address (email visible only to moderators and staff)
    Is there any way you can please help us restore our website? We have literally tried everything and it’s incredibly important to the business.

    Many thanks

  • staff-ozmodiar · Staff ·

    Hi,

    It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

    We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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