Overføre domene/domenet låst

  • Unknown's avatar

    Hei,

    Jeg har forsøkt å overføre domenet pettersb.com til en annen registrar i en periode nå, men når jeg sjekker ut whois.com står det: clientHold, clientTransferProhibited, clientUpdateProhibited.

    Lurte på om det var noe på deres ende som må gjøres før domenet kan overføres?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi petterstb,

    Your question translates to:

    I have tried to transfer the domain pettersb.com to another registrar for a period now, but when I check whois.com it says: clientHold, clientTransferProhibited, clientUpdateProhibited.

    Your account shows pettersb.com was due for renewal when you requested the transfer code. The transfer code was sent but it looks like you didn’t give this code to your new domain provider. This means the transfer process was never started.

    pettersb.com has now expired and will need to be renewed before it can be transferred. I can restore pettersb.com for you but I’ll need to send a payment request for the domain cost. Once the domain has been restored, I’ll be happy to guide you through the transfer process.

    Would you like me to send a payment request and restore the domain for you?

    All the best.

  • Unknown's avatar

    I actually did give the code to my new domain provider, several times even, but if the transfer works this time then I guess it would all be worth it.

    If this process is easier than just deleting, and releasing, the domain then sure, go ahead. If the easiest process would be to just delete it, then please do that instead.

  • Unknown's avatar

    Hi petterstb,

    I actually did give the code to my new domain provider, several times even

    Oh! Did they mention whether they were seeing an errors?

    If this process is easier than just deleting, and releasing, the domain then sure, go ahead.

    If would like to keep ownership of the domain, I recommend we restore it to your account and then transfer it — this is the safer option out of the two. You could wait for it to be released but this process will take several months and there is no guarantee you will be the first to register it again.

    I’ve emailed you a payment request for the domain and I can restore pettersb.com when your payment comes through. If you’ve changed your mind and would rather wait, I can cancel the payment request.

    Just let me know if you have any questions.

  • Unknown's avatar

    Now that the payment is completed, what do I do?

  • Unknown's avatar

    The payment has come through – thanks! I’ve restored pettersb.com back to your site and it has been renewed for another year:

    https://wordpress.com/domains/manage/

    You can now start the transfer process again:

    https://en.support.wordpress.com/move-domain/transfer-domain-registration/

    If your new registrar rejects the transfer code, it would be great if you could ask for more information about why they have done so. We can then look into it for you :)

  • Unknown's avatar

    Alright, I’ll try this process again.

    Also, why was I billed for privacy registration when the very first step of this process is to REMOVE the privacy protection? I’d really appreciate if I didn’t have to pay for things I don’t need.

    Please refund any and all unnecessary billings, this process is grating enough as it is.

  • Unknown's avatar

    Hi petterstb,

    Also, why was I billed for privacy registration when the very first step of this process is to REMOVE the privacy protection?

    Privacy protection will be disabled for the transfer and your new registrar can enable it on their end once the process is complete. However, I’m happy to remove and refund privacy if it’s something you no longer wish to keep. Just let me know.

  • The topic ‘Overføre domene/domenet låst’ is closed to new replies.