paid $30 dollars in vain for a no-add upgrade

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  nmerrynote · Member · Dec 10, 2012 at 7:32 pm

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  Dear WordPress,

  I paid $30 dollars for a no-add upgrade. How come I still see horrible adds on my blog and on every wordpress page.

  Please explain,

  Best regards,
  rpuspana

  The blog I need help with is: (visible only to logged in users)

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  kathrynwp · Staff · Dec 10, 2012 at 9:37 pm

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  Hi there, I’m not able to see any ads on your site, so it’s possible that you may have inadvertently installed some malware in your web browser that’s displaying the ads at your end.

  Could you please try turning off all Firefox extensions and add-ons and see if the problem goes away? It if does, you can reactivate them one by one to find the culprit that’s injecting the ads.

  http://support.mozilla.org/en-US/kb/disable-or-remove-add-ons

  Please let me know how it goes.

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  nmerrynote · Member · Dec 10, 2012 at 10:06 pm

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  Hey Kathryn,

  Thx so much for your help. I removed all add-ons, extensions and plug-ins and I don’t see the horrible ads no more. Tomorrow I’ll try turning them on one by one as indicated to see which is the villain :)

  Kind regards,
  rpuspana

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  kathrynwp · Staff · Dec 10, 2012 at 10:12 pm

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  Great, glad you solved the problem – thanks for letting me know.