Paid Account

  • Unknown's avatar
    theartoflifestyle20 · Member ·

    Hello! I’m looking to connect regarding a paid account that I use for business. We are having some issues on the backend, that I would love to get help with. We ‘tag’ our photos into categories that are then reflected on the front end. However, at this point, only certain tags are working on the front end. This just happened randomly, as nothing has changed in that process. Any help would be great. Thank you!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    gemmacevans · Member ·

    Hi theartoflifestyle20,

    thelifestyle377992109.wordpress.com is the only site owned by the account you are contacting us from and it uses the free plan. What is the username of the account address of the site you are using for business?

    Alternatively, please try logging out of theartoflifestyle20 and log back in using the email address your purchase receipt was sent to. If you have a paid plan, you should be able to start a chat — if not, feel free to reply to me here and I can take a look.

  • The topic ‘Paid Account’ is closed to new replies.