Paid for domain but didn't get confirmation/domain name change

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  sarahemilyquinn · Member · Sep 24, 2014 at 8:13 am

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  I went through the payment process for a domain, but never received paypal confirmation. I also chose the wrong domain, can I cancel and start fresh please?

  I meant to get behansquarebrewery.com as the domain name

  thanks for your help,
  sarah

  The blog I need help with is: (visible only to logged in users)

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  raincoaster · Member · Sep 24, 2014 at 8:42 am

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  have you double checked your Paypal account to confirm the payment did not go through? Is the domain on your dashboard Domains page? If yes to the first and no to the second, just start all over and go through the process slowly, making sure you don’t do any typos.

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  sarahemilyquinn · Member · Sep 24, 2014 at 10:29 am

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  Hi there,

  thanks for your answer, sorry for stupid questions. I did receive payment confirmation. I am not getting any option to edit/ change the domain, or evidence that payment has been received by WP.

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  sarahemilyquinn · Member · Sep 24, 2014 at 12:25 pm

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  I still don’t understand why my account shows that payment has been received yet I have no options to change the domain name.