Paid for domain renewal but still telling me to renew

  • Unknown's avatar

    My domain runs out today (1st December 2011).

    I followed the instructions to renew on 3rd November and paid the $25.00 to WordPress via Paypal. On my dashboard the warning still shows about my domain running out and that I need to renew it.

    Do I need to do something else after paying for domain renewal, etc in order to remove the warning message and have my domain functioning properly?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Please contact the staff for help: http://en.support.wordpress.com/contact/ type anything in the box then page down for the contact form.

    A whois on the name mapped to your name shows that the renewal did not go through – the dashboard should change and show the correct dates in a minute or so – I will also flag this for staff attention as the staff also monitor the forums.

    If you are really worried about the domain I guess you could try renewing again and then getting any overcharges refunded – the staff here have a good record of making charges right –

    good luck

  • Your domain is actually good through December 1, 2012.

    I noticed you don’t have auto-renew enabled, so what you might be seeing is that it is expiring, but on December 1, 2012.

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