Paid for domain renewal but still telling me to renew
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My domain runs out today (1st December 2011).
I followed the instructions to renew on 3rd November and paid the $25.00 to WordPress via Paypal. On my dashboard the warning still shows about my domain running out and that I need to renew it.
Do I need to do something else after paying for domain renewal, etc in order to remove the warning message and have my domain functioning properly?
The blog I need help with is: (visible only to logged in users)
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Please contact the staff for help: http://en.support.wordpress.com/contact/ type anything in the box then page down for the contact form.
A whois on the name mapped to your name shows that the renewal did not go through – the dashboard should change and show the correct dates in a minute or so – I will also flag this for staff attention as the staff also monitor the forums.
If you are really worried about the domain I guess you could try renewing again and then getting any overcharges refunded – the staff here have a good record of making charges right –
good luck
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Your domain is actually good through December 1, 2012.
I noticed you don’t have auto-renew enabled, so what you might be seeing is that it is expiring, but on December 1, 2012.
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