Paid for upgrade, but site is back on free plan

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  rocelannjunio · Member · Dec 30, 2021 at 1:40 am

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  Hi! I need help with moving back my site to the upgraded plan. I turned off auto-renewal but I’m still billed for a year’s worth of domain and hosting. Let me know my next steps.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Dec 30, 2021 at 3:41 pm

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  Hello there,

  No problem – the premium plan and domain has been restored for you for the rest of the term.

  This can be seen here: https://wordpress.com/me/purchases

  I hope this helps.