Paid for Upgrade but

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  adiaha718 · Member · Jun 5, 2020 at 1:34 pm

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  the purchase is not reflected in my account. It states i have a free account. What am I missing?

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  staff-zinnia · Staff · Jun 5, 2020 at 5:11 pm

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  Hi adiaha718 –

  I’ve reviewed the account and I don’t see any purchases or upgrades there either. Do you think that it was purchased under a different user account by mistake? Did you get an emailed receipt from us for the purchase?