paid plan no access

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  consumeradvocatesus · Member · Sep 19, 2017 at 11:36 pm

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  I had the personal plan, then upgraded to premium; then i canceled premium and received a refund for premium but then my personal plan disappeared…please help. thx

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Sep 20, 2017 at 9:34 am

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  Hi consumeradvocatesus,

  then i canceled premium and received a refund for premium but then my personal plan disappeared…

  The Personal plan was replaced with the Premium plan when you upgraded — which is why the Personal plan wasn’t added back again afterwards.

  I’ve restored the Personal plan and domain mapping upgrade back to your site for you:

  https://wordpress.com/me/purchases

  Please let me know if you need any further help.