Paid upgrade – refund

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  mparkpr · Member · Mar 1, 2017 at 8:19 pm

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  I believe I have gone through the steps for canceling my domain and plan, but have not received confirmation. I would greatly appreciate your response.

  Thank you.

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  kokkieh · Staff · Mar 2, 2017 at 10:46 am

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  Hi there,

  I can confirm that your domain has been cancelled and your site deleted. However, your refund has not been issued as refunds for automatic renewals are not automatic.

  I have issued it now. You should receive it in about 10 business days, depending on your bank. You can view a receipt for the refund here:

  https://wordpress.com/me/purchases/billing/