Part of my page keeps erasing itself

  • Unknown's avatar

    The fee listings that I have on my ‘Services’ page keep disappearing (ie. $15, etc). Anyone have any idea why? Or how I can fix it?

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    Are you speaking of the page at https://writrixworks.wordpress.com/services/?

    Based on the post revision history in the editor, your account is making those changes.

    Please clear your browser cache, edit the page and add the amounts again, and click Update in the editor. Then comment here and don’t do anything else until we have a chance to look at the page.

  • Unknown's avatar

    Hi,
    Thank you. I’ve cleared my cache, put in the amounts and updated the page. Thanks for the advice and taking a look at it :)

  • Okay, this is definitely a bug. I’m able to replicate it on my end as well, and it appears to be specific to the $ character, and the specific theme you’re using. I’ve reported it to our developers to take a look.

    I do notice that the amounts still appear on the page, even though they’re not visible in the editor, so as long as you don’t update in the editor again you should be fine. If you do need to make changes to the page in the editor, until this is fixed, you’ll need to add the amounts back in before updating for now.

  • Unknown's avatar

    Hi,
    Thanks for taking a look at that. The amounts stay on the page for a few hours but then they erase themselves again. I’ve had to go in a number of times to rewrite them as they keep disappearing.
    Thanks again!

  • Hmm, nothing should change on the page itself unless you update the editor. If possible, don’t access the editor again for this page for the next day. If the amounts still disappear in spite of that, let me know.

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