parts of website not loading

  • Unknown's avatar
    petrichorer · Member ·

    Only my website loads with the pre-existing content, but I’m unable to write, or go to my site or reader. None of them load. Even the WordPress support doesn’t load so I’m unable to use the contact us option either. I’m unsure how else to reach out to the WordPress team.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    therefoiam · Member ·

    Hi there,

    Are you still experiencing this issue? If so, have you tried to see if clearing your browser cache or changing to a different network connection works? You can refer to this guide about troubleshooting browser issues: https://wordpress.com/support/browser-issues/

    If this does not help, please let us know, I have also marked your thread for staff.

  • staff-totoro · Staff ·

    The only sites I see on your @petrichorer WordPress.com account when I check on our end are listed here:

    – apetrichorianinsight.wordpress.com

    However it seem that this site has not had any activity for almost a year. Are you sure this is the site you need help with?

    Is it possible you created your site under a different login?  Is it the case that you are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?

    Happy to check in our system so we can take a closer look.

  • Unknown's avatar
    petrichorer · Member ·

    Hey, yes that is the site I need help with. Yeah, I have not posted since a year but wanted to get back to writing now and am unable to. It is a WordPress site

  • staff-mckluskey · Staff ·

    Thanks for confirming.

    Could you try clearing your browser’s cache? You can find here more information on how to clear the cache depending on your browser:

    https://wordpress.com/support/browser-issues/#clearing-your-browser-cache.

    Let me know if that helps.

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