Password email resets

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  roryd170592476e · Member · Feb 19, 2020 at 12:55 pm

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  Hi there,

  The email that comes out after you enter your username for the pw reset for our membership is a little sloppy/confusing and I can’t find it in the email templates to edit. Would you be able to recommend where I can edit this.

  Thanks,
  Rory

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  staff-zinnia · Staff · Feb 19, 2020 at 5:28 pm

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  Hi Rory –

  The account you’ve used to contact us doesn’t have any sites registered to it. Please let me know which site you’re working on. Thanks.

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  roryd170592476e · Member · Feb 19, 2020 at 5:30 pm

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  Hi there,

  The website in question is http://www.frontrowclub.com.

  Thanks.

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  staff-doublebassd · Staff · Feb 19, 2020 at 7:35 pm

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  Hi there,

  I checked your site and it appears you’re in the wrong forum. Your site is using the open-source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would also reach out to your site host for help.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!