Password ISSUES

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  jkmmedical · Member · Oct 26, 2021 at 9:19 pm

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  I had a web guy do my website but I need to update my SSL and other plug in forms the password reset goes to him and he don’t get back to me. I need this corrected

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  supernovia · Staff · Oct 27, 2021 at 12:16 am

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  Hi there, we actually take care of the SSL for our users, so it sounds like you may have WordPress with another host.

  If so, your host may be able to help you make backups and use one of these recovery options:
  https://wordpress.org/support/article/resetting-your-password/

  Then, if you need more help, head to to the forums for self-hosted sites at https://wordpress.org/support , since these forums are for the free sites hosted here at WordPress.com. Here’s the difference:
  https://get.wp.com