Password not able to be entered in the login screen

  • Unknown's avatar
    artsvillagemanager · Member ·

    Our team are unable to type into the password field to login to our website.
    We can enter our username into the typeable field, but our password field is not clickable or able to be type

    Is this a plugin issue, or something else?

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there, your site is not hosted here on our services, so I can’t see for certain what’s wrong, but is there any chance you changed the settings to force users to log in with Jetpack? And, are you able to log in with this WordPress.com account? I am guessing it’s either that or some other security plugin setting.

    Going forward, these forums are for the sites hosted here on our servers. If you use other hosting, there is another forum for the free WordPress software. You can find that here:
    https://wordpress.org/support/forums/

    In fact, here are several threads that mention similar issues. The solution is likely in one of the top threads:

    Search

    If you’d like more info about the difference between the WordPress software and the services by WordPress.com, we have more info here. Let us know if you have any questions!

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