Password protected page issues
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I have one password protected page. When I share the URL and case-sensitive password with people, there are times when the password works and then times when it doesn’t work. When the password doesn’t work, the password box clears but no error message.
Copy/paste vs manually type doesn’t seem to matter. Brower doesn’t seem to matter. Private vs normal window doesn’t matter. What am I doing wrong that only sometimes the password lets people in?
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Hi,
Can you share the URL of your website?
I’m not seeing any WordPress.com sites associated with the user account you are posting from. This frequently means that you have a site using the open-source WordPress software from WordPress.org, but hosted elsewhere.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
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Sure! It’s http://residentialcollegesociety.org/rcs2020/detailed-schedule/. I am an admin for this page, but not the owner.
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Oh, unfortunately we can’t see the back end of the page. It’s not hosted here on our servers. Did you mean to post in the WordPress forums for the free software?
https://wordpress.org/support/forums/These forums are specific to the sites using our managed service on the free plan. We take care of maintenance, security, and support for the WordPress sites hosted on our servers, so if you’re interested in that, we have more information here:
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