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Forums / Password recovery E-mail isn’t coming

Password recovery E-mail isn’t coming

  • Unknown's avatar
    fnordy1 · Member · May 5, 2026 at 6:16 am
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    My WordPress site doesn’t recognnize my password. It said to “click here to get a new one,” promising to send one to my E-mail. I’ve done this half a dozen times in two days. There has been no E-mail that I’ve seen. It is not in the Trash or Spam folders either.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    james3265166 · Member · May 10, 2026 at 5:08 pm
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    Since you are using a custom domain (gamegroup.org), the password reset emails are likely being blocked at the server level or failing due to missing SPF/DKIM records in your DNS settings. If you have access to your hosting control panel (like cPanel or Bluehost), you can bypass the email system entirely by using phpMyAdmin to manually update your password in the wp_users table—just remember to select ‘MD5’ in the function dropdown when entering your new password. If you aren’t comfortable with the database, check your hosting account’s email logs or ‘Global Email Filters’ to see if the server is discarding the outgoing WordPress notifications before they even reach your inbox!

  • Unknown's avatar
    staartmees · Member · May 10, 2026 at 6:17 pm
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    We can’t help as that site isn’t running on the wordpress.com platform – https://wordpress.com/site-profiler/http://gamegroup.org

    You must take a look in the documentation at wordpress.org to change your password

  • The topic ‘Password recovery E-mail isn’t coming’ is closed to new replies.

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  • .org
  • account
  • TOS

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  • In: Support
  • 3 participants
  • 2 replies
  • Last activity 1 month
  • Latest reply from fnordy1

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