Password Reset

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  mikevcampbell · Member · Oct 25, 2013 at 4:38 am

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  I had another wordpress username that I used in the past and for some reason when I go to reset it I don’t get the email. Can you tell me if AGOGOMEDIA is registered to a Mike Campbell?

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Oct 25, 2013 at 4:49 pm

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  Hi there,

  Private account details can’t be discussed in the support forums. For help regaining access to a WordPress.com account, please go to this page:

  https://en.wordpress.com/wp-login.php?action=lostpassword

  Click the “Need More Help?” link next to the button, and fill out the form on that page. Our account recovery team will get back to you by email so you can discuss the options in private.

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  mikevcampbell · Member · Oct 25, 2013 at 4:51 pm

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  I have tried to reset and I am not getting the email link to do so when I put my username in. Can you please tell me how I might go about this, it looks like I need customer support.

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  rachelmcr · Member · Oct 25, 2013 at 4:56 pm

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  Hi there,

  When you go to the password reset page, please click the “Need More Help?” link there, and fill out the form that comes up. Our account recovery team will get back to you by email so you can discuss the options in private.

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  mikevcampbell · Member · Oct 25, 2013 at 4:57 pm

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  I don’t have an API Key or Transaction ID

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  rachelmcr · Member · Oct 28, 2013 at 10:23 am

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  Hi there,

  Please include as much information as you can in that form, and our account recovery team will contact you to follow up. Thanks!