Password Reset
-
I’m not able to log into my WordPress account, and I have tried the reset password thing, but I haven’t gotten any emails from you on that for multiple times now, it’s getting frustrating on my side.
-
You succesfully logged in to your wordpress.com etaar so you have access to the site connected to that account. Or are you trying to log in to another account or site?
-
Thanks for your reply .
no it’s quite complicated, so I haven’t actually been able to log in, but some how after multiple tries my google auto fill gets me in, but then again this is not it, there’s something wrong and I can’t really figure it out, when I checked the website and the pages I have in this account, it’s all different, different themes, different pages.
it seems to me like I have double identities some how, anyways, I will try fixing this and I’ll post the problem and the solution here once I figure it out. -
Hi there, what website or account are you trying to access? Please do not share any sensitive info like passwords or suchlike.
-
I’ll try explaining more and here’s how the story is at the moment,
I had GoDaddy as my hosting server and domain provider, and WordPress as my website builder.
When I tried logging in tonight I failed, Couldn’t reset my password, and then somehow google got me in, when it did, Everything on WordPress was different, different themes, pages. WordPress in all looks different, I’m not sure but I think I was and I still am on the free plan.
Please tell me if I can say anything specific to help you help me, this is such the situation hhhhhhhhh -
Just to clarify, this support forum assists users hosted on the WPcom platform. If your WP site is hosted at GoDaddy, please contact their support for assistance. For information on resetting your password for your WP site: https://wordpress.org/support/article/resetting-your-password/
In general, for help with a site using the open source WP software, you’ll want to head over to https://wordpress.org/support/ where you’ll find documentation and users who have more experience with the software you are using. If you don’t have a username on the ORG forums you can register one on the top of that page.
WPcom (where we are ) and WP are separate entities with different documentation and support forums. More information about the differences can be found here: https://wordpress.com/support/com-vs-org/
Best wishes
- The topic ‘Password Reset’ is closed to new replies.