paying for domain mapping

grantthiem · Member · Oct 24, 2016 at 11:35 pm
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I have two additional email address that use wordpress. One needs to have a annual premium paid. now both accounts do not show up in my account? HELP
staff-doublebassd · Staff · Oct 25, 2016 at 10:10 pm
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Hi there,

What is the WordPress.com URL that is associated with the Premium Plan? I’d be able to find what account the site is under with that info.

Let me know and I’d be happy to help! Thanks!
grantthiem · Member · Oct 26, 2016 at 4:39 pm
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Hello Darnell,

The URL’s are: tradeintlgroup.com and tradeintlprinting.com
staff-doublebassd · Staff · Oct 26, 2016 at 7:02 pm
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I found the account that both domains are under. Do you not have login access to that account?

If so, I can assist you in renewing your upgrades once you confirm that you are the owner of the account.

Thanks,
grantthiem · Member · Oct 26, 2016 at 7:12 pm
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I believe I do!
That’s the only thing.
The account that I believe it’s under isn’t the one that I am thinking.

I don’t know how else to prove to you that I am the owner…
But I am.

Also, this isn’t public is it??
staff-doublebassd · Staff · Oct 26, 2016 at 8:18 pm
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Hi there,

What I can do is e-mail the address associated with the account so that you can check all of your e-mails and see which one receives the message. All you would need to do is respond from that e-mail to verify ownership. Then, I will definitely be able to assist you in regaining access.

Let me know if that works.

Also, this isn’t public is it??

Yes, we are in a public forum. But, we can take the conversation to email if you’d like.

Thanks!
grantthiem · Member · Oct 26, 2016 at 8:28 pm
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Let’s take it to email.
Have you e-mailed the address yet?
staff-doublebassd · Staff · Oct 27, 2016 at 5:20 am
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Hi there,

I sent an email to the account associated with both sites. Let me know if you received the email.

Thanks,

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