Payment

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  secretdiaryofahairdresser7 · Member · Jan 17, 2021 at 11:13 pm

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  I have had a payment taken and I need it refunded, I was unable aware I had an auto renew on. I have no access to my word press account I don’t even know the email address it was set up under so I have no way of accessing my account. Please help

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  staff-mckluskey · Staff · Jan 18, 2021 at 8:01 am

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  Hi there!

  In that case, it’s best if you search for the transaction at https://wpchrg.wordpress.com/.

  You’ll be able to use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction, we’ll need to get some additional information from you, which we cannot discuss here in the public forums.