Payment

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  jamieleedonnelly · Member · Feb 28, 2021 at 10:43 pm

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  Hi you’ve charged me for the domain that I did not want to carry on I ignored the messages as I did not want to continue and you have taken the money anyway I really can’t afford it right now

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  staff-totoro · Staff · Feb 28, 2021 at 11:30 pm

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  Hi there,

  I do not see any upgrades under your @jamieleedonnelly WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/.

  Is it possible you made your purchase under a different login? What is the URL of the site associated with the upgrade you are needing help with? Happy to check in our system so we can take a closer look.

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  justjennifer · Member · Mar 1, 2021 at 7:57 am

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  Hi folks, there seems to be a few forum posts by this user about the same topic, so I’ll go ahead and close this one so we can keep all support in one thread.

  
  @jamieleedonnelly please follow up at https://wordpress.com/forums/topic/help-2812 rather than opening new forum threads. Thanks.