Payment

• 

  susielee7 · Member · Oct 8, 2014 at 10:41 pm

  • Copy link
  • Add topic to favorites

  I just want to pay for my yearly renewal and I can’t seem to find the payment button. Help.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Oct 8, 2014 at 10:43 pm

  • Copy link

  You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard and navigate to > Store > My Upgrades to renew.

  Clicking this link should display all your blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

  If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
  follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

• 

  susielee7 · Member · Oct 8, 2014 at 10:56 pm

  • Copy link

  I am signed in as admin and even looked at the pages you directed me to and I still can’t seem to find ‘how to make a payment’.

• 

  timethief · Member · Oct 8, 2014 at 11:03 pm

  • Copy link

  So U take it that you saying that this username account https://en.forums.wordpress.com/profile/urbansusie7 registered the underlying .wordpress.com blog and purchased the upgrade for http://livingyourbest.net/ ?

  I’ll tag this thread for Staff assistance. Please subscribe to it so you are notified when they respond. Note there is a backlog so you will have to wait patiently for Staff help.
  To subscribe:
  1. Look in the sidebar of this thread and find the subscribe to topics link.
  2. Look below the comment box:
  _ Notify me of followup posts via e-mail

• 

  timethief · Member · Oct 8, 2014 at 11:04 pm

  • Copy link

  editing typo
  So U take it was meant to be So I take it

• 

  shawnajroberts · Member · Oct 10, 2014 at 8:20 pm

  • Copy link

  The domain livingyourbest.net was not registered by this account (susielee7). In order to renew the upgrade, you’ll need to log into the account that made the original purchase.

  Let me know if you have more questions.

• 

  susielee7 · Member · Oct 10, 2014 at 11:51 pm

  • Copy link

  Is there any way the account can get transferred to me as the original account holder, Peter, is no longer active on this website. He’s given me the rights to take it over from him.

• 

  staff-ozmodiar · Staff · Oct 13, 2014 at 2:56 am

  • Copy link

  Yes. You’ll want the info here:

  http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-wordpress-com-user-or-account

  Take a look through that page and let me know if you have any further questions. I’ll be happy to help.